IT Systems Analyst – Deskside Services


Oil and Gas Petrochemical site

About this role

About this role

We’re hiring an It Systems Analyst for our client to join their growing team! This is an 18-month contract opportunity where you will be responsible for being involved in the planning phases for implementing solutions and delivering exceptional customer service of change process.


  • Learn and gain an understanding of the various Information Technology (IT) infrastructure components used in a corporate environment and their interdependencies.
  • Understand the client PC, server and networking environments and the relationship between these technologies in a Microsoft environment.
  • Configure and deploy client workstations and associated hardware at various locations Performs client device troubleshooting and driver management.
  • Troubleshoot and configure the components within a Microsoft client and server operating system Participates in the execution of test plans and the implementation of new technology Learns how to manage and upkeep accuracy of client asset inventory records.
  • Learn and gain an understanding of Microsoft System Center tools for asset control, deployment, and operations management.
  • Learn and collaborate with peers to prioritize, develop, and execute plans for assigned activities and hardware refresh projects.
  • Learn and apply IT processes and follows procedures utilized in their job function to successfully deliver on assigned work.
  • Learn and gain an understanding of Microsoft Active Directory and Group Policies Collaborates with IT peers, business. stakeholders and vendors to develop solutions Develops and maintains technical documentation




  • The successful candidate will have a Diploma or bachelor’s degree in Computer Science or Computer Technology with 2 to 5 years related experience.
  • Motivation to learn and is tenacious at troubleshooting issues.
  • Ability to escalate issues internally and seek vendor support when required to keep the IT systems running reliably.
  • Ability to work and collaborate within a highly technical team, build on each other’s ideas and is eager to learn new technologies.
  • Strong organizational and communication skills along with the ability to adapt to changing circumstances.
  • Ability to clarify information or instructions relevant to their job.
  • Ability to remain focused, methodical thinker and possesses a high attention to detail.
  • Effectively gathers information and understands customer needs to achieve resolution.
  • Excellent interpersonal skills, providing quality customer service.
  • A demonstrated commitment to safety.
  • Knowledge of Microsoft System Centre Knowledge of Microsoft Active Directory and Group Policy Microsoft and other industry certifications.
  • Ability to develop VB and PowerShell scripts to automate Microsoft Windows Knowledge of Microsoft SQL syntax and the ability to develop queries.
  • Knowledge of Freshservice ITSM tool.



Why work with Brunel? We are proud to offer exciting career opportunities from over 100 offices globally in 42 countries. Advancing your career takes time and effort – let us match you to your ideal position.

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Career interview session

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Application process


We carefully review your application and in the coming weeks, you will be notified for an interview session if you are selected. Only shortlisted candidates will be contacted within 7 days.


After being shortlisted, you will be contacted via email or telephone to arrange for a date on your availability for the qualification interview.


During the interview, you will be assessed on your level of experience and skills, work history, availability, and the qualifications the company is seeking for the position.


After successfully making through the phone interview, a face to face interview will be scheduled between the candidate and recruiter. This session can be a more in-depth interview to review your communication and interpersonal skills.


Submission of candidates resume for client’s approval and screening.

Start applying immediately

Start applying immediately

Sending an application is quick and easy. Just make sure you have the required documents ready to go.

  • Certifications (optional)
  • Job references (optional)
  • Motivation Letter (optional)
  • Resume
Apply now

Any questions remaining?

Your consultant, Gultchan Chevket is happy to clarify anything about this vacancy. When reaching out, use the pub number:

Account manager

Gultchan Chevket
Brunel Canada - Toronto

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